Bob's Watches' General Terms and conditions
These Bob's Watches General Terms and Conditions ("Agreement") set forth the general terms and conditions of your use of the bobswatches.com website ("Website"), "Bob's Watches" mobile application ("Mobile Application") and any of their related products and services (collectively, "Services") and use of any of Bob’s Watches or third-party’s trademarks, images, text or other data displayed through the Services (collectively, "Content"). This Agreement is legally binding between you ("User", "you" or "your") and Bob's Watches ("Bob's Watches", "we", "us" or "our"). By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Services. You acknowledge that this Agreement is a contract between you and Bob's Watches, even though it is electronic and is not physically signed by you, and it governs your use of the Services. This Agreement is intended to supplement any additional terms of sale or conditions that are imposed by Bob’s Watches for use of our Services that you explicitly or implicitly agree to when transacting with our company. If you are a Seller then this Agreement is in addition to Bob's Watches' "Seller Terms and Conditions" which are available here: https://www.bobswatches.com/shipping-label-terms
Accounts and membership
You must be at least 18 years of age to use the Services. By using the Services and by agreeing to this Agreement you warrant and represent that you are at least 18 years of age. If you create an account on the Services, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.
No Ownership of Services or Content
By using Bob’s Watches Services and Content you are granted a limited, nonexclusive, non-sublicensable, nontransferable, revocable, limited license to access and use the Services and Content in accordance with this Agreement. Bob's Watches may terminate this license at any time for any reason. No other license rights or title or ownership are granted except as expressly set forth in this Agreement.
Billing and payments
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Where Services are offered on a free trial basis, payment may be required after the free trial period ends, and not when you enter your billing details (which may be required prior to the commencement of the free trial period). Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures, and the Services are also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users. Scans for malware are performed on a regular basis for additional security and protection. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. Please be advised that for any deliveries from Bob's Watches, a recipient aged 21 years or older may need be present to provide a signature upon receipt of the package.
Accuracy of information
Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Services or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Services including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Services should be taken to indicate that all information on the Services or Services has been modified or updated.
PRICES & PAYMENT METHOD FEES
Purchase prices shown is the cash wire price and any payment method fees such as credit card fees, PayPal fees, Amazon fees, etc, will be added to the transaction total. Bob's Watches is not affiliated with Amazon, PayPal, Klarna, or any other third party. All watch sales where Klarna financing is selected works off of the regular price of the item. You hereby acknowledge and understand that the initial purchase offer estimate from Bob’s Watches is a preliminary estimate only based on other similar watches we have bought and sold in the recent past. These market prices are subject to change without notice and we reserve the right to make changes as necessary to reflect market conditions. This offer estimate represents the highest possible price we could pay you for your watch if it is in perfect salable condition, in need of no repairs or services as outlined below. Such restoration services are needed to place the watch in "like new" salable condition. All estimates are for watches that have their original box and papers and have all the links for the bracelets. These costs are then deducted from the original estimate to arrive at a firm purchase offer. All purchases are final except as the law permits. *Monthly financing through Klarna issued by WebBank.
COUPONS, DISCOUNTS, RULES AND EXCLUSIONS
This important information below contains important information and disclaimers please take a minute and read it.
Bob's Watches deserves the right to change, modify or amend these coupon rules and exclusions without prior notice. Your continued use of the site and all business communication and transactions with Bob's Watches or any affiliate of Bob's Watches shall be deemed to be your agreement to be bound by any such modifications, alterations or updated. Unless stated otherswise on a coupon, discount, deal, in an email or on our official website (www.bobswatches.com), all of our promotional coupons, discounts and deals expire 30 days from date you signed up for the newsletter or offer. Coupons and discounts (including trade discounts) have no cash value, may not be combined with any other coupons or discounts, are valid for website purchases only at www.bobswatches.com online checkout. These codes can be redeemed only at bobswatches.com for one-time use only. Code has no cash value, may not be combined with any other offers or promotions, will not be replaced if lost, and cannot be transferred or resold. If any fees included are more than maximum value of the Code, you must pay the remaining balance with a valid payment method. The price difference between purchased and maximum value of the Code will not be refunded.
$100 off discount offered via the pop-up on bobswatches.com for subscribers to our newsletter and SMS are only available to first time purchasers in the first 30 days. The $100 discount is automatically placed in your shopping cart and expires on the 31st day.
All discounts void on any watch under $2,000.
Savings and Discounts, xx% Lower Prices Compared to Past Years Campaign Terms and Conditions
Example: 15% off
Any "15% Off" promotion ("Promotion") is valid for a limited time only, as specified in our promotional materials. The end date will be clearly stated, and no extensions will be given. All Promotions expire in 30 days unless stated otherwise.
The 15% discount applies to the total purchase price before taxes, shipping, and handling fees.
The “15% Lower Prices Compared to past years” campaign (“Campaign”) signifies that our current prices are 15% lower than the highest prices of the same products during the prior years.
The price reduction is based on a comparison of our standard retail prices from the previous years and does not take into account any other promotions, offers, or discounts that might have been available.
We reserve the right to substantiate the price difference upon request, using records of our pricing data from the previous year.
This Promotion cannot be combined with any other offers, discounts, or promotions, unless otherwise stated.
The Promotion is available only while supplies last. Stock may vary, and some items may be excluded.
No adjustments on previous purchases. If an item is returned, the refund will take into account the discount received.
We reserve the right to modify or end this Promotion at any time without notice.
The Promotion does not apply to gift card purchases, shipping fees, or taxes.
Any misuse or abuse of the Promotion may result in the cancellation of the order.
PRODUCT INFORMATION
All products offered, including Rolex Submariner, are subject to prior sale. While Bob’s Watches has tried to accurately display shapes and colors of the products offered on the Services, the actual colors you see mostly depend on your monitor and may not be accurate. Unless otherwise stated, the word "original" is used herein to mean "factory original Rolex". So for example, if a watch description states that the watch is 100% original, or that the dial is "original", it means that the watch is 100% factory Rolex and that the dial is a "factory Rolex" dial. It does NOT mean that the watch is in its original condition, or has all the same exact parts when it left the factory brand new.
All watches go through our 3 step certification process: in-house authentication, authorized service repair facilities, and lastly, an independent 3rd party watch authentication by WatchCSA provided for an additional fee at checkout.
Third party services
If you decide to enable, access or use third party services, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. You irrevocably waive any claim against Bob's Watches with respect to such other third-party provided services. Bob's Watches is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access or use of any such other services, or your reliance on the privacy practices, data security processes or other policies of such other services. You may be required to register for or log into such other services on their respective platforms. By enabling any other services, you are expressly permitting Bob's Watches to disclose your data as necessary to facilitate the use or enablement of such other service.
Links to other resources
Although the Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Services. Your linking to any other off-site resources is at your own risk.
Prohibited uses
In addition to other terms as set forth in the Agreement, you are prohibited from using the Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services, third party products and services, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Services and to restrict your access to Content for violating any of the prohibited uses. You hereby agree not to use the Content except for your own personal use and enjoyment of the Services offered by Bob’s Watches.
Intellectual property rights
"Intellectual Property Rights" means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by Bob's Watches or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with Bob's Watches. All trademarks, service marks, graphics and logos used in connection with the Services, are trademarks or registered trademarks of Bob's Watches or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Services may be the trademarks of other third parties. Your use of the Services grants you no right or license to reproduce or otherwise use any of Bob's Watches or third party trademarks. Trademarks or other intellectual property of other companies that may be displayed on Bob’s Watches’ Website or through the Services are owned by the respective company that owns the rights to such Trademarks or intellectual property.
User Contributions
The Services may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, comment areas, reviews, and other interactive features (collectively, "Interactive Services") that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, "post") content or materials (collectively, "User Contributions") on or through the Services.
All User Contributions must comply with Bob’s Watches’ stated Content Standards set out in this Agreement.
Any User Contribution you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material.
You represent and warrant that:
You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.
We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Services.
Monitoring and Enforcement; Termination
We have the right to:
Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Services. YOU WAIVE AND HOLD HARMLESS BOB’S WATCHES AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
However, we do not undertake to review all material before it is posted on our Services, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
Content Standards
These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:
Copyright Infringement
If you believe that any User Contributions violate your copyright, please contact us at the email address below so that we may provide information and instructions on sending us a notice of copyright infringement. It is the policy of the Company to terminate the user accounts of repeat infringers.
Linking to the Website and Social Media Features
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part.
The Services may provide certain social media features that enable you to:
You may use these features solely as they are provided by us solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:
The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in this Agreement.
You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.
We may disable all or any social media features and any links at any time without notice in our discretion.
Links from the Website
If the Services contain links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
Geographic Restrictions
The owner of the Services is based in the State of Florida in the United States. We provide the Services for use only by persons located in the United States. We make no claims that the Services or any of its content is accessible or appropriate outside of the United States. Access to the Services may not be legal by certain persons or in certain countries. If you access the Services from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
Disclaimer of warranty
You agree that such Service and Content are provided on an "as is" and "as available" basis and that your use of the Services and Content is solely at your own risk. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service unless stated otherwise. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.
Limitation of liability
To the fullest extent permitted by applicable law, in no event will Bob's Watches, its affiliates, directors, officers, employees, agents, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Bob's Watches and its affiliates, officers, employees, agents, suppliers and licensors relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to Bob's Watches for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.
Limitation on Time to File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
Indemnification
You agree to indemnify and hold Bob's Watches and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Services or any willful misconduct on your part.
Severability
All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.
Dispute resolution
The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Florida, United States without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of United States. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in Florida, United States, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
Assignment
You may not assign, resell, sub-license or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent, which consent shall be at our own sole discretion and without obligation; any such assignment or transfer shall be null and void. We are free to assign any of its rights or obligations hereunder, in whole or in part, to any third party as part of the sale of all or substantially all of its assets or stock or as part of a merger.
Changes and amendments
We reserve the right to modify this Agreement or its terms relating to the Services at any time, effective upon posting of an updated version of this Agreement on the Services. When we do, we will revise the updated date at the bottom of this page. Continued use of the Services after any such changes shall constitute your consent to such changes.
Governing Law and Jurisdiction
All matters relating to the Services and this Agreement, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Florida without giving effect to any choice or conflict of law provision or rule (whether of the State of Florida or any other jurisdiction).
Any legal suit, action, or proceeding arising out of, or related to, this Agreement or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Florida, in each case located in the City of Naples and County of Collier. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Services.
INTERNATIONAL BUYERS
Notice: All international buyers assume any and all responsibility for all applicable VAT, taxes, duties, tariffs or customs due. It is the buyer's responsibility for shipping in the event of a customs issue or return.
Contacting us
If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may do so via the contact form.
This document was last updated on July 15, 2024