“One of the coolest eCommerce companies on the planet.” - ForbesLuxury Client Advisor
Purchasing | Naples, FLJoin our team as a Luxury Client Advisor in our Purchasing Department and work in a dynamic environment where we work hard/play hard. We are the largest online luxury watch retailer in the country. We are seeking a Luxury Client Advisor to join our expanding team. If you like a fast-paced environment, interaction with the consumer, are self-motivated & goal oriented, interested in one of the fastest growing e-commerce platforms, and enjoy the luxury market, Bob's may be the place for you! Please review our website to learn more about what we do. If interested, and you meet the criteria below, we look forward to meeting you. This is an on-site position.
- Meet or exceed established purchasing quotas.
- Manage an inbound queue of leads in a timely and efficient manner.
- Evaluate, price, and purchase pre-owned luxury timepieces in accordance with Company guidelines.
- Deliver world class customer service and support to customers before, during, and after the purchase process.
- Research, understand, and communicate fair market value and demand of pre-owned luxury timepieces.
- Continuously learn, develop and refine stronger purchasing skills and strategies and improve knowledge about the luxury watch industry.
- Identify and implement opportunities to personalize the purchasing experience to enhance long term relationships.
- Attend meetings, events, and training seminars to keep informed of the latest industry developments.
- Other duties as assigned.
- Reliably commute or planning to relocate before starting work (Required)
- 1+ year(s) of sales/purchasing/negotiating experience, preferably in the jewelry and/or luxury retail industry.
- Excellent prioritization and note-taking skills, in order to effectively manage client inquiries.
- Strong attention to detail.
- Excellent communication, negotiation, and problem-solving skills with the ability to persuade and influence others.
- Be open and responsive to feedback/coaching in order to improve performance.
- Knowledge of and a passion for vintage and/or modern luxury timepieces, particularly Rolex, is a plus!
- Strong interpersonal skills with a focus on delivering world class service.
- Ability to interact with others in a professional, tactful, and sensitive manner.
- Ability to thrive in a fast-paced work environment and to work independently as well as part of a team.
- Working knowledge of Microsoft office (Excel, Word, Outlook, etc.) and CRM software.
- High School Diploma/GED or equivalent combination of education and work experience.
- Salary: $20.00 - $23.00 per hour + commission
- Dental, Health, and Vision insurance.
About Bob's
Founded in 1999, Bob's Watches is the leading online marketplace for buying, selling and trading luxury watches online including brands like Rolex, Cartier and more. The Company is the largest and most trusted name in the industry growing over 35% each year for over 11 years. With over 20 years of experience, and thousands of satisfied customers, we carry the world's largest selection of pre-owned and vintage Rolex watches for sale as well as other top brands like Omega, Cartier, Patek Philippe and more
Our LocationsWhere Will Your Story Begin?
Newport Beach, CA
1900 Quail St. Newport Beach, CA 92660
Naples, FL
380 10th St. S Naples, FL 34102
Why WorkFor Bob's
Bob's Watches is a thriving force in the expanding pre-owned luxury watch market, projected to hit $30 billion by 2025. Last year, the company raked in a remarkable $100 million in revenue, boasting a solid 30-50% YoY growth. Operating debt-free and without external shareholders since its launch, Bob's Watches remains consistently profitable. In a recent press collaboration, Bob's Watches and Revolve teamed up to showcase a holiday collection of coveted Rolexes, adding another highlight to the brand's impressive track record.