Luxury Client Advisor

• Visually authenticate, evaluate, price, and purchase pre-owned luxury
• timepieces in accordance with Company guidelines.
• Research fair market value and demand of pre-owned luxury timepieces.
• Deliver world class customer service and support to customers before, during, and after the purchase process.
• Identify and implement opportunities to personalize the purchasing experience.
• Manage an inbound queue of leads in a timely and efficient manner.
• Meet or exceed established purchasing quotas.
• Attend meetings, events, and training seminars to keep abreast of the latest industry developments.
• Continuously learn and develop stronger purchasing skills and strategies as well as gain knowledge about the luxury watch industry.
• Adhere to company security and confidentiality policies regarding customer information, credit status, etc.
• Other duties as assigned.

• 1+ year(s) of sales and/or purchasing experience, preferably in the jewelry industry and/or luxury retail industry.
• Knowledge of and a passion for vintage and/or modern luxury timepieces, particularly Rolex, is a plus!
• Excellent communication, negotiation, and problem solving skills with the ability to persuade and influence others.
• Strong interpersonal skills with a focus on delivering world class customer service.
• Ability to interact with others in a professional, tactful, and sensitive manner.
• Ability to thrive in a fast-paced work environment and to work independently as well as part of a team.
• Working knowledge of Microsoft office (Excel, Word, Outlook, etc.) and CRM software.
• High School Diploma/GED or equivalent combination of education and work experience.

• Salary: $20.00 - $25.00 per hour + commission
• Dental, Health, and Vision insurance.