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Bob's Watches Reviews and Testimonials

Bob's Watches Reviews and Testimonials

Share your experience! We love hearing from you and pride ourselves in delivering the best experience for our dedicated Rolex customers. Read actual customer reviews, testimonials, comments and experiences from thousands of customers who have bought or sold with Bob’s Watches over the years. Complied here are consolidated reviews from the bobswatches.com site, Yelp, Google, BBB and ekomi. Our Bob's Watches ekomi reviews have helped many fellow customers make knowledgeable choices about Bob’s Rolex Watches with their unbiased live commentaries. Take a few moments to learn more about Bob’s and its products written by these customers below. They will inspire you as they do us!  About ekomi: The Feedback Company is Europe's premiere & largest independent provider of transaction-based reviews & ratings. As a Google worldwide partner with over 250+ employees and headquartered in Berlin, Germany and Los Angeles, eKomi has gathered & published over 40,000,000 reviews for customers.

Reviews From Around The Web

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  • View YouTube Review
    YouTube Review
    Jose P. from Stevenson Ranch, CA
    via: YouTube
    Basically, I was looking at the internet for good deals, and I believe that Bob's Watches had the best deals in town. So, I decided to come give them a try, and Larry has helped me out tremedously. I selected myself a nice Air-King, which I think is going to last me a lifetime.
     
  • Google Review
    via: Google
    Bob's Watches Reviews
    Excellent customer service. Had the watch I wanted and it was in great condition. Would definitely recommend Bob's Watches to friends and family.
    Written by: Jason Gould
    Bob's Watches
    5 / 5 stars
     
  • Review on Google
    via: Google
    Service was excellent, I was stressing like crazy prior to entering store, but that was quickly diffused by the informal, relaxed, but professional environment. A great experience throughout, and I LOVE the watch! Larry gave such a personal service, which I really appreciated. Thank you. Craig. :).
     
  • Yahoo Review
    Mark
    via: Yahoo
    Sold 3 Rolex watches to Bob's and purchased 1 through them. I would recommend them highly. Their customer service was excellent. It was my pleasure to do business with them.
     

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  • Magnus Robertson
    Purchased a beautiful pre-owned Rolex Datejust from Larry. Quick and efficient service, good price and a great experience throughout!
    City:
    Huntington Beach
  • Robert McCullen
    I entered this transaction a skeptic. My wife thought I was nuts to send a $6,200 watch from NH to CA with nothing but a bunch of emails and phone calls. What followed was a terrific experience. They did exactly what they said they would at every opportunity. The offer, the pre paid box, the confirmation.......I could not be happier. It takes a great deal of trust to enter into a transaction like this, you can trust this team. AAAAA++++ Very happy and very compelled to share this experience with the world, and I hate writing reviews! A very high level of integrity is in the bones of this company.
    City:
    Loudon, NH
  • Ken hartman
    I have had a Rolex for 30 years. Convinced my wife a Rolex would be best for her, finally! Bought a beautiful one from Bob's, which she absolutely loves! And, they truly stand behind their sales and their word.
    City:
    Pleasanton
  • Kyle A Moffett
    I have done business with Bob's Watches both buying and selling and every time it has been an excellent experience! They are very friendly on the phone, honest and give very fair prices when you sell a watch to them. They make it as easy as possible and also are very fast with shipping as they e-mail a prepaid shipping label that overnights your watch to them. Recently I wanted to trade for a watch and it arrived the very next day and is in exactly the condition they said which is just like brand new and I couldn't be happier! They also sent a check for the difference of the watch I traded. Bobs watches is an excellent company and I would definitely recommend them to anyone wanting to buy or sell a Rolex!
    City:
    Connersville Indiana
  • john campbell
    I just received my 116610 stainless submariner with date from you guys this morning. I cant say anything but perfect. The customer service was spot on, the watch is in mint condition and It was delivered the very next day with box and papers and even a letter from the owner. Without question when it comes to buying a pre-owned Rolex, this is the ONLY place I will ever consider. Thanks again, John Campbell
    City:
    bowling green
  • Rob Sperano
    I'll make this short and sweet, if you want a quality pre-owned Rolex and you want to deal with a professional company, than buy your watch from Bob's. The Rolex I purchashed from Bob's is 19 years old and it looks like it was assembled yesterday. 6 out of 5 stars, enough said.
    City:
    Canandaigua
  • Davil Jackson
    I would recommend Bob's Watches, very skeptical my first time attempting to sell my rolex. From the first call Victoria was very professional, I drove down and was treated professionally and ended up selling all three watches and received payment quickly. If I ever choose to own again I would purchase from Bob's
    City:
    San Bernardino, California
  • Fernando
    I just got the watch and it's flawless. I will personally recommend Bob's watches to all my friends. Thank you so much.
  • Lisa Anderson
    Long..but please read!! I was a HUGE Skeptic at first about Bob's Watches..asking all kinds of questions..but Vivian and Joe helped put my mind at ease. I got a gift from above, truly. Someone had a Rolex for sale, and a friend (who has now since passed on) told me to purchase it. At the time the person selling it changed their mind, then recently put it up for sale, so upon my deceased friends recommendation I purchased it not knowing if it was real or not. It was! Bob's Watches confirmed it was a real genuine Rolex and purchased it from me! Now, my husband and I will be enjoying our vacation after 10 long years even that much better! Thank you Vivian and Joe (the accountant) for making me so much more at ease..Anyone who has doubts..don't..Bob's Watches is the REAL deal!! :) Thank you! thank you! thank YOU!!
    City:
    Yooper
  • N Zhang
    I was very nervous about purchasing a Rolex online, so I did a lot of research on the matter. Bob's Watches has consistently amazing reviews and verifications from every source. In fact, Bob's Watches was so well known that almost all Rolex stores that I asked about regarding vintage watches knew of them. I decided to give them a try, and sure enough, the service was impeccable! I purchased a vintage Rolex that was in mint condition. First, finding a mint vintage Rolex was already a difficult task. Furthermore, trying to buy any form of a Rolex online is just so scary when it comes to authenticity. There is no other place to buy a real Rolex than from Bob's Watches. The price was very very reasonable. In fact, I would have gladly paid even more for the watch to have the peace of mind for the authenticity. After shopping around in stores, some comparable vintage models were about 2x the price that Bob's Watches offered. The condition of the watch was exactly as described, and it looked even better in person.

    The buy experience itself was phenomenal! I made the purchase online, received an e-mail confirmation, and got the watch the very next day. They use priority overnight shipping with signature, and they can even give you an exact approximate time for delivery. After receiving the watch, I noticed that the crown was a bit loose after winding it a few times. I was going to take this to a local watch repair for Rolex to have it looked at. I called Bob's Watches to ask about the crown specificity, and they immediately said that they would look at it for no charge. The watch was replaced with a new crown, and shipped back to me within two days of that phone call (all no charge). I was stunned by the service!! I didn't think that I would get it back for at least a few weeks. I know that I will be a lifetime customer after this buy experience. I would not want or trust to go anywhere else for a Rolex. Thank you to Bob's Watches for having such a great business model!
  • Richard Bennett
    Like most people I guess, dealing with expensive items over the internet or across the country, I was somewhat skeptical. But dealing with the nice folks at Bob's Watches was a very nice experience. I called about selling my Rolex; received a fair estimate; shipped the watch the next morning; received confirmation that they received it the next day and later that day they gave me a firm offer to purchase and the money was in my bank 24 hours later. Nice people, seamless process and very fast service. Thank you Bob's Watches!
    City:
    Wilmington
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