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Bob's Watches Reviews and Testimonials

Bob's Watches Reviews and Testimonials

Share your experience! We love hearing from you and pride ourselves in delivering the best experience for our dedicated Rolex customers. Read actual customer reviews, testimonials, comments and experiences from thousands of customers who have bought or sold with Bob’s Watches over the years. Complied here are consolidated reviews from the bobswatches.com site, Yelp, Google, BBB and ekomi. Our Bob's Watches ekomi reviews have helped many fellow customers make knowledgeable choices about Bob’s Rolex Watches with their unbiased live commentaries. Take a few moments to learn more about Bob’s and its products written by these customers below. They will inspire you as they do us!  About ekomi: The Feedback Company is Europe's premiere & largest independent provider of transaction-based reviews & ratings. As a Google worldwide partner with over 250+ employees and headquartered in Berlin, Germany and Los Angeles, eKomi has gathered & published over 40,000,000 reviews for customers.

Reviews From Around The Web

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  • View YouTube Review
    YouTube Review
    Jose P. from Stevenson Ranch, CA
    via: YouTube
    Basically, I was looking at the internet for good deals, and I believe that Bob's Watches had the best deals in town. So, I decided to come give them a try, and Larry has helped me out tremedously. I selected myself a nice Air-King, which I think is going to last me a lifetime.
     
  • Google Review
    via: Google
    Bob's Watches Reviews
    Excellent customer service. Had the watch I wanted and it was in great condition. Would definitely recommend Bob's Watches to friends and family.
    Written by: Jason Gould
    Bob's Watches
    5 / 5 stars
     
  • Review on Google
    via: Google
    Service was excellent, I was stressing like crazy prior to entering store, but that was quickly diffused by the informal, relaxed, but professional environment. A great experience throughout, and I LOVE the watch! Larry gave such a personal service, which I really appreciated. Thank you. Craig. :).
     
  • Yahoo Review
    Mark
    via: Yahoo
    Sold 3 Rolex watches to Bob's and purchased 1 through them. I would recommend them highly. Their customer service was excellent. It was my pleasure to do business with them.
     

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  • TC
    I decided my graduation gift to myself would be a pre-owned Rolex. I had already researched new time pieces at local stores. I stumbled on Bob's website and read that the timepiece I wanted would come with original box, and papers but it also came with the hang tags and that sold me on purchasing my timepiece from Bob's. The price was competitive but the free shipping and no sales tax is where I found the most savings. When I received my Datejust, I immediately took it to a local Rolex for authentication. Not only was the replacement value thousands more than what I paid, the watch was ready in 4 days not 10 as expected which to me said it was in pristine condition AND the authentication came back with all Rolex parts and serial #. I'm a very satisfied customer for life.
    City:
    Texas
  • Ray Hoskins
    Doing Business with Bob's was. Great experience! It was fast, easy and hassle free. The watch was much better than description! Very happy with purchase and will be doing business​ with Bob's again.
  • Brian Roquemore
    I love Bob's Watches!! I sold my Preside wrontial Rolex watch that was over 30 years old. They quoted me a great price (more than any other company) and after they looked at, deducting what work they needed to perform on it, they still offered me a great price! I would recommend them to anybody.
    City:
    Salt Lake City
  • E. Jones
    I have been collecting Rolex Timepieces for nearly 20 years and have always purchased brand new from ADs. This is to ensure I get a new, complete and authentic timepiece, In other words, “Peace of Mind”. Until last month when I wanted to get a 2 Tone, Date just with Oyster/Smooth with White Dial and Roman Numerals. This particular piece would have cost me over $11K and decided to give “Bob” a shot. They were reviewed by Forbes magazine and appear to have a rock solid reputation.

    So, I purchased the exact timepiece I wanted and hoped for the best. I am fairly demanding in regard to retail and service industries as both have become lazy and always cutting corners, However, I am at a loss for words in the entire process that Bob utilizes and I received my timepiece 23 Hours after ordering it. I was astonished by the beauty of the watch, the care in packaging and the overall experience! In short, Incredible and completely impressed.

    But for the best part! The timepiece had the original box, papers, warranty card, etc. and noticed a few concerning things. The warranty card was filled out by an Authorized Rolex Dealer in California and was only dated 8 months ago, but the Rolex was made in 2005. After some calls and research, I was informed that the timepiece was never sold and was NEW OLD STOCK for the last 11 years and was in fact sold only 8 months ago and put into service from an AD.

    I was amazed how this beautiful watch never had a home and is now on my arm at 35% off MSRP. My nerves are settled and I have peace of mind on the authenticity and origin of this watch and I probably list this purchase as my most exciting ever. I understand this situation is not normal however, it just makes the entire buying experience with BOB and the love of the watch just that much more. If you’re buying from an AD, the loss is in your pocket book! Buy from Bobs.

    BOB and your staff! YOU’RE AWESOME

    Respectfully

    Dr. E. T. Jones
  • John Seeds
    Ok, Bob's Watches is an online website that asks you to send them a high value watch to look at and then tell you what they will pay for it. Trust is paramount. I looked at the BBB website and found an A rating. I looked at national magazine review articles that emphasized integrity. So, I sent them my Rolex. Absolute transparency and honesty. Bob's Watches is the real deal. You don't have to deal with the possible shady characters on Ebay, or take the low ball offer from a local jeweler. If you need to sell a Rolex, give Bob's a shot.
  • lon danielson
    I was very very skeptical of this web site or and buying any expensive watch from an unknown merchant. I called several times and the sales folks were friendly and knowledgeable. Looked at the BBB site and they had an "A" rating. Did the wire transfer and received the watch as advertised the next day, beautiful watch...
  • Robert S.
    Just received my watch from Bob's and extremely pleased with it and the service I received. Can recommend dealing with them for anyone wanting a Rolex or other high end watch. Watch I purchased was listed as 2010 or newer and turned out to be April 2015 purchase from LA Rolex dealer. So less than two years from my purchase. Had wanted late model new or nearly new Datejust vs Datejust II and this one perfect for my needs. Would deal with Bob's again and likely will at some point.
    City:
    Joplin, MO
  • Dan
    Crazy good service. The watch came perfect, even better than I expected. I hate waiting and the free overnight shipping is so nice. They even answered my emails when they were closed and almost right away. Such a great experience. You guys earned a return customer for sure.
  • Steve Pemberton
    Bob's was a pleasure to deal with and my new GMT Batman exceeded my expectations. Great working with you Bob's
    City:
    7741 147th St. W.
  • Tina
    Love love love my watch! Bobs watchs are the best. The service is epic, thanks Megan and Joe for going the extra mile to make my experience great.
    City:
    Tennessee
  • Kevin L.
    Outstanding from order through to delivery. Constant communication at all stages of the process. Fast shipment with a superior delivery partner and the watch was way above expectations. I had it in at the Rolex boutique today to get a link added (no fault of bobs watches I just have abnormally large wrists). The staff in the store could not believe the condition for the age and the journey this watch had been on given that it likely originated in the USA nearly 26 years ago and is now residing here in the Middle East. It looks as good as the day it came out the Rolex factory. Thanks to all at bobs watches and I will be sure to recommend you to anyone I know to be looking for a genuine, authentic watch that comes with superior service and support from the supplier. All the best Kev
    City:
    Dubai, UAE
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