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Bob's Watches Reviews and Testimonials

Bob's Watches Reviews and Testimonials

Share your experience! We love hearing from you and pride ourselves in delivering the best experience for our dedicated Rolex customers. Read actual customer reviews, testimonials, comments and experiences from thousands of customers who have bought or sold with Bob’s Watches over the years. Complied here are consolidated reviews from the bobswatches.com site, Yelp, Google, BBB and ekomi. Our Bob's Watches ekomi reviews have helped many fellow customers make knowledgeable choices about Bob’s Rolex Watches with their unbiased live commentaries. Take a few moments to learn more about Bob’s and its products written by these customers below. They will inspire you as they do us!  About ekomi: The Feedback Company is Europe's premiere & largest independent provider of transaction-based reviews & ratings. As a Google worldwide partner with over 250+ employees and headquartered in Berlin, Germany and Los Angeles, eKomi has gathered & published over 40,000,000 reviews for customers.

Reviews From Around The Web

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  • View YouTube Review
    YouTube Review
    Jose P. from Stevenson Ranch, CA
    via: YouTube
    Basically, I was looking at the internet for good deals, and I believe that Bob's Watches had the best deals in town. So, I decided to come give them a try, and Larry has helped me out tremedously. I selected myself a nice Air-King, which I think is going to last me a lifetime.
     
  • Google Review
    via: Google
    Bob's Watches Reviews
    Excellent customer service. Had the watch I wanted and it was in great condition. Would definitely recommend Bob's Watches to friends and family.
    Written by: Jason Gould
    Bob's Watches
    5 / 5 stars
     
  • Review on Google
    via: Google
    Service was excellent, I was stressing like crazy prior to entering store, but that was quickly diffused by the informal, relaxed, but professional environment. A great experience throughout, and I LOVE the watch! Larry gave such a personal service, which I really appreciated. Thank you. Craig. :).
     
  • Yahoo Review
    Mark
    via: Yahoo
    Sold 3 Rolex watches to Bob's and purchased 1 through them. I would recommend them highly. Their customer service was excellent. It was my pleasure to do business with them.
     

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  • Robert Gaskins
    It was time to sell my father's vintage Rolex and my mother's cocktail Rolex. I was hesitant to send these watches to a business I had never dealt with on the opposite coast. Eric's knowledge of Rolex and the purchase process convinced me the online positive reviews were worth the risk.

    I could not be happier! Within a day of receipt, we came to an agreed price and the money was wired to my bank within 24 hours as promised.

    The ease of this transaction was wonderful! I wish all purchases and sales could be like this. I am very pleased with Bob's Watches and would recommend Eric Fritz and this business to everyone!
    City:
    Charlottesville
  • Ali Na〽️ℹ️n
    I’ve tried many other retailers, and All I got was Lies, & Push to get my $$ ... Bob’s is the only Professional, & Dependable for Pre Owned Rolexes in town! & Beat everyone’s Selection & Price... Doesn’t Push a sale on you like a shark... Just Relax & answer all of your Questions.
    City:
    Long Beach
  • Cathy
    I spoke to Larry at Bob’s watches. I had only a question and inquiring abt an estimate on a Rolex 2006. I also was on borrowed time. He couldn’t have been any better in helping me. He was knowledgeable, kind, and I would definitely say he went over and beyond in helping me. Thank you Larry
    City:
    Bristol TN
  • Steve Stark
    Bought my first Rolex ever yesterday and it was delivered this morning. Bobs has a great website that made picking out and buying my Rolex Date model painless. One of the things that made me desire to go with Bobs was the fact that all watched are guaranteed 100 percent factory. Most other online retailers do not guarantee this and many will have aftermarket bracelets and such. Thank you for an absolutely stunning Rolex at an affordable price point. I will be back for another one...
    City:
    Mustang Oklahoma
  • John R from Orlando
    Wow, is all I can say. I saw and ad for Bob's and submitted my Rolex Submariner information and photos at 10am last Saturday. Laura called me withing a couple of hours and told me what the value of my watch was dependent upon the condition it was in. She clearly outlined how much the value would drop for each item such as the crystal, face and band and sent me an overnight FedEx label. I shipped the watch on Monday and received an email acknowledgement that my watch had arrived and that I would receive a call with a price by the end of the day. Laura called me that afternoon with an extremely robust offer for my watch. She took by wire transfer information and I had my money by 2pm on the next day. Fabulous service, nice people to work with and I highly recommend. I was really skeptical at first to sell my watch online but it was a great decision.
    City:
    Orlando
  • Wayne Silva
    I couldn't say it any better myself with every body's posts. Bob's bought my GMT black and blue. I emailed Bob's that morning wanting to sell my watch. 30 minutes later Max called. that afternoon i printed the shipping label. next day they received the watch. the following day a check was in the mail. It doesn't take any more effort to be honest then it does to be dishonest.
    Bob's invented efficiency.
    wayne in Albuquerque
    City:
    Albuquerque
  • Steven Huynh
    Just purchased my first Rolex from these guys. I had some trouble and delays from FedEx to get it into Canada but that was not their fault.
    Overall, I'm very satisfied with my purchase and excellent service!
    City:
    mississauga
  • Sean Kennedy
    I had been looking for a new GMT Master II in stainless steel with black face and black bezel, all of the AD's in my area were sold out. A friend recommended Bob's. I found exactly the watch I was looking for, with the original box and papers. The watch was listed as a "grade II". I called and spoke to the sales associate who pulled the watch and knowledgeably answered all of my questions and addressed my concerns. She also walked me through the order process.
    The watch arrived as promised, the following day after I wired the payment and it is flawless. The condition of the watch exceeded my expectations. There is not a scratch, mark, smudge...nothing. It is as they said "like new". I am very pleased with my purchase and would not hesitate to shop with Bob's watches in the future if I am in the market for a luxury timepiece.
  • Edward Koschmider
    Just received my first Rolex via Fedex. The watch is perfect, was delivered on time, and priced fairly. This may be my first luxury watch from Bob's, but definitely not my last! This is now my go to source
    City:
    Naples
  • Scott Perrin
    I cannot speak highly enough about my experience with Sam Berger at Bob's watches. After researching for a week on the internet, I decided to sell my fathers Rolex using Bob's website. There is nobody more cautious on this planet than myself when it comes to purchasing or selling especially on the internet. Anyone with a lick of sense knows it is full of pimps and thieves to paraphrase Hunter S. Thompson. Paul and his wife Carol are the only two people to trust in the world of internet watches. My experience with Sam Berger was a 10 out of a possible 5. Of course you will have to do a little negotiating as in any high end business deal. They offered me 10% more than I thought the watch was worth so I didn't have to break out my skills I use at the car dealer. Scott Perrin Jefferson GA
    City:
    Jefferson
  • M. Smith
    Thank you for making my first luxury watch purchase a stressless, informative experience. I've researched brands and businesses for 3-4 months and Bob's Watches is the only site I felt comfortable making this emotional purchase on. Just like a luxury watch, the small details of how you're runing your business reveals it's quality:
    - The thorough specs, grading, photos, and information on my watch 116684 - Tudor Heritage Black Bay 79730
    - The upfront competivitive price and discount
    - Your financing option through Afffirm, which let me puchase the Tudor interest-free over a period of six months
    - The ability to FedEx the Tudor to my workplace, instead of having to burn a PTO day waiting for a home delivery (plus, I get the perk of unboxing my Black Bay Steel in front of my co-workers!)
    - Your satisfaction guarantee and warranty, which I pray I won't need
    - Your assurances and re-assurances of the Tudor's authenticity
    I plan to own this Black Bay Steel until it's time to pass it on as an heirloom. When it's time for me to purchase my Statement Dress Watch (I'm thinking a simple Zenith, but that may change), I'm going to contact Bob's Watches first.
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